Deerwalk Releases Version 9.9 of Care Manager and Version 8.6 of Health Portal
Both products now feature an improvement to the integrated message capabilities in the Messages module: Customers can set up an “administrator role user”. The Admin User can ‘View another user’s message’, with options to “Reply”, “Reply All”, or “Forward” that user’s messages. The messages will list the Admin User as the sender. The Admin User won’t be able to create a new message as if originating from the other user’s account.
Deerwalk's Care Manager software allows clinicians and health care professionals to help health plan members and their families. It provides wellness, disease management, case management, and utilization management all from a single platform.
Further enhancements to Version 9.9 of Care Manager include:
- Integration with Change Healthcare InterQual Connect™
Deerwalk is an alliance partner of Change Healthcare. Care Manager is now integrated with Change Healthcare’s InterQual Connect™ application, giving users seamless access to InterQual medical review. Change Healthcare can push software and content updates to users automatically.
IQ Connect allows Care Manager users to add new reviews, such as when a patient is approved for an intervention or to identify recommended drugs or services. Care Manager also provides book view access to InterQual criteria outside of a patient record – i.e., avoiding exposure to protected health information.
- New Case Status Report:
The report provides a summary of case-specific case management activity that can be used internally or shared with clients and stop loss carriers. Users can select a specific claim administrator, stop loss carrier, group or individual member, for a defined time period. The report contains all the case management information for a member, including eligibility, program enrollment, authorization, and notes. Care Manager users can identify specific note types to be included in the report.
Team Challenge Module Added to Health Portal Version 8.6
In addition to the enhancements to Care Manager, Deerwalk’s latest release of the Health Portal application now includes a new Team Challenge module. Health Portal is an extension of Care Manager, delivering individualized information to members so they can take actions to meet their personal health goals.
Team Challenges lets Health Portal members perform the activities or challenges of a team. An admin user configures teams based on location or group and defines the challenges for each team. Predefined challenges include Weight Tracker, Blood Pressure Tracker, Fluid Intake Tracker, Sleep Tracker, and Steps Tracker. The admin user sets the goal for each team challenge and assigns a team captain. Members can accept or deny an invitation to participate in a challenge and can leave a challenge at any time.
Health Portal members can see the list of active, upcoming, and completed challenges, review a specific team’s progress, and compare it to the progress of other teams with the same challenge.
Customers seeking more information on Care Manager version 9.9 or Health Portal version 8.6 should contact their account managers.
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